Shipping & Returns Policy

Shipping Policy

At ComputerWorks, we are committed to delivering your products quickly and securely.

Shipping within Ireland

Standard Shipping: Orders within Dublin are typically delivered within 1-2 business days, while deliveries to the rest of Ireland take 2-4 business days.
Shipping Rates: We offer free standard shipping on orders over €50. For orders under €50, a flat rate of €5 applies.
Express Shipping: Need it faster? We provide express delivery across Ireland with a 1-day delivery guarantee for an additional fee of €10.

International Shipping

We currently ship to select international locations. Shipping fees and delivery times vary based on the destination. Contact our support team at support@computerworks.ie for more details.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status in real time.

Returns Policy

We want you to be completely satisfied with your purchase from ComputerWorks. If you're not happy with your order, we’re here to help.

Returns

Eligibility: Items can be returned within 30 days of delivery for a full refund or exchange. The product must be unused, in its original packaging, and in the same condition as when you received it.
Process: To initiate a return, please contact our customer service at returns@computerworks.ie with your order number and reason for return. Once approved, you will receive instructions on how to send the product back to us.
Return Shipping: You will be responsible for covering the return shipping costs unless the item is faulty or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original method of payment.

Exchanges

If you received a defective or damaged item, please contact us at support@computerworks.ie, and we’ll be happy to replace it at no additional cost.

For any further questions or concerns, feel free to reach out to our support team at support@computerworks.ie.